Family, Travel

The struggle of a Young Team Leader

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How it all started. 

Hi, my name is Marge. I am a Team Leader in one of the biggest BPO industry in the Philippines.  As a Team Leader it was really a roller coaster ride.

I was the youngest Supervisor in our Program and the struggle is real. No one expected me to be a Team Leader by the way.

My first 6 months were hell. I don’t know how to react to my agent’s situation specially for Moms and Dads. I am single and does not have experiences with regards to Children or Family. It took me 6 months to understand where they’re coming from. It took me 6 months for me to control my emotions and temper.

I push them to their limits and they should prove me wrong. Now, me and my Team works as a Family.

My Team has fourteen people.
Leslie – the old and very responsible mom. Joanne – The bread Winner. Denzcel – My newly wed preggy pretty lady. Jenny – Happily Married JP – Our Savior. Faith – Our curse Queen.
Thea – Single and ready to mingle.
April – The best breadwinner and the positive thinker.
Yvette – The most talkative.
Steven – The Shy Type
Tom – The full of confidence.
Zhy – The Dakilang Sister
Jecyl – Our preggy Mom and currently on Maternity Leave.
Shenly – Our pretty Mom of Two geniuses. No word can express how thankful I am to be always understood by them. Our Team Quotes :”Insanity : Doing the same thing over and over again and expecting different result.” By : Einstein.

“Consistent action creates consistent result.”

“If you want to be successful, be consistent.”
Photo Credits to : Taken during our Team building. We normally hold Team Buildings every two months. We go out of town for overnight and enjoy the company of each other.



  1. Musafir MT


  2. poquiwi

    nice post!!! please support me also. thanks a lot 😀

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